OUTPATIENT CLINIC SERVICE


HOSPITAL MANAGED OUTPATIENT SERVICE

The Outpatient Clinic Services (OCS) is established to ensure that all walk-in non-emergency patients, HMO members, and other private outpatients are properly attended to during regular office hours. Board-Certified physicians, who are known in their field of expertise, hold clinic at OCS to care for the patients depending on the specialized care they need. The clinic is located at the Second Floor of Left Wing and is open from Mondays to Saturdays, 8 AM to 5:30PM.

There are five (5) Specialty clinics with specialists available for consultation:

OBSTETRICS & GYNECOLOGY (OB-GYN)

  • Endometrial Biopsy
  • Vaccination (anti-tetanus, HPV)
  • Birth Control Injections (Depo Provera)
  • Pap Smear
  • Prenatal Check

SURGERY
FDMMC offers Outpatient or Ambulatory Surgeries for the meantime since an ongoing renovation is done for the Operating Room to better enhance the Hospital facilities.

  • Excision
  • Incision & Drainage
  • Suturing & Removal of Sutures
  • Removal of Ingrown Toe Nail

INTERNAL MEDICINE

  • Vaccination (Influenza, Pneumococcal, HPV)
  • Arthrocentesis
  • Fine-needle Aspiration Biopsy (FNAB)
  • Executive Check-up

PEDIATRICS

  • Vaccination
  • Ear Holing

ANESTHESIA
Pain management and complementary medicine and therapy – Acupuncture and Graston Therapy

To find the list of doctors and their schedules, you may visit them under DOCTORS.
For more information about PPC services, you may call the Outpatient Clinic Services at (02) 712 0845 to 50 loc. 240.

PRIVATE PHYSICIAN CLINIC

Located at the Upper Ground Floor of the Left Wing, inside the Hospital-Managed Outpatient Clinic, where doctors offer consultations and diagnosis to their existing patients. The clinic has board-certified physicians practicing in different specializations under the divisions of Internal Medicine, Pediatrics, OB-GYN and Surgery, providing ambulatory care and some acute care services. To find the list of doctors and their schedules, you may visit them under DOCTORS.

For more information about PPC services, you may call the Outpatient Clinic Services at (02) 712 0845.

HEALTH MAINTENANCE ORGANIZATION

At Fe Del Mundo, we have accredited a number of reliable Health Maintenance Organizations (HMOs) to cater to different needs of individuals who have member coverage. A duly licensed Medical Coordinator is assigned to render medical advice, prescribe medication or treatment, and issue referrals to specialists upon consultation to the members. The HMO members are seen at the OCS where the staff assists the members for processing of their health care benefits.

HMO members are provided hassle-free processing of coverages by submitting the following documents:

  • Outpatient Letter of Authorization (LOA)
  • Inpatient Letter of Authorization (LOA)
  • Health card member ID
  • Government Issued IDs (Driver’s License, SSS or other Government validated IDs)

These are the following HMOs accredited at Fe Del Mundo Medical Center:

OPERATING ROOM

Fe del Mundo Medical Center’s Operating Room Surgeon and staff provide safe, individualized and competent surgical care from the time of consultation until recovery period. Our medical and nursing staff collaborate to provide our patients with safe, aseptic and technologically advanced surgeries.

The Department of Surgery is composed of the following sub specialties:

  • Anesthesia
  • General Surgery
  • Pediatric Surgery
  • Neurologic Surgery
  • Ophthalmology
  • Orthopedic Surgery
  • Plastic and Reconstructive Surgery
  • Urology

DELIVERY ROOM

Consider the type of birth you are hoping to achieve. At FDMMC, the Delivery Room offers a labor room, delivery, recovery and postpartum rooms, where instead of moving the mother to several rooms, she can stay in the area to go through all the birthing process, leaving her calm, comfortable and cared for the way she deserves.

The expertise of our OB-GYN doctors will provide excellent care to all expectant mothers. FDMMC is also a mother-baby friendly facility that assists the new mothers to care for their baby.

HEMODIALYSIS UNIT

Department Description: The unit consists of 8 stations and provides dialysis treatment for acute kidney illnesses and chronic maintenance dialysis. The dialysis procedure is scheduled 2 shifts day and per appointment basis (early morning and mid-day).

Department location: Ground Floor of the Annex Builing

List of Services:
Hemodialysis treatment (High and Low Flux)

FAQs
1. What is Hemodialysis? How can it help me?
In hemodialysis, an artificial kidney (hemodialyzer) is used to remove waste, chemicals and excess fluid from the blood. To get your blood into the artificial kidney, the doctor needs to create an access (entrance) into your blood vessels. This is done by minor surgery to your arm or leg.

Hemodialysis acts like the body’s kidneys and keeps your body in balance. Dialysis does the following:

  • removes waste, salt and extra water to prevent them from building up in the body
  • keeps a safe level of certain chemicals in your blood, such as potassium, sodium and bicarbonate
  • helps regulate blood pressure

2. How much is the procedure per session?
Treatment package starts at Php 1,840. Treatments are covered by PhilHealth. To know more about the PhilHealth coverage, our PhilHealth associate is available at the Cashier’s office Mondays to Fridays, 8 am to 5pm or check out more information here. (link it to billing information)

3. How long does hemodialysis treatment last?
The time needed for your dialysis depends on:

  • how well your kidneys work
  • how much fluid weight you gain between treatments
  • how much waste you have in your body
  • how much you weigh
  • the type of artificial kidney used

Usually, each hemodialysis treatment lasts about four hours and is done three times per week. A type of hemodialysis called high-flux dialysis may take lesser time.

Contact: (02) 712 0845 to 50 loc. 127
Head: Dr. Aina Bautista Duque
Ms. Arni Mae Dimayuga – Head Nurse

ENDOSCOPY UNIT

Department Description: The Endoscopy Unit of Fe Del Mundo Medical Center is a diagnostic unit serving both outpatients and admitted patients. Our facility features timely and effective care in a comfortable setting, and provide quality diagnostic and therapeutic procedures.

During a procedure, the physician uses a flexible tube composed of fiber optics, microchips, and intricate mechanisms (endoscope) with a guided camera, to internally examine the digestive tract, if indicated, to also provide therapeutic treatment.

For Outpatient and Elective procedures, the endoscopy unit is open Mondays to Fridays from 8:00 AM to 5:00 PM. Emergency endoscopy care is also available 24 hours a day, seven days a week, through scheduled arrangements by staff and on-call hours.

Department location: TEMPORARILY located at the 4 th floor Left Wing

List of Services:
1. Gastroscopy
2. Colonoscopy

FAQs
1. Is it Painful?
In most cases, endoscopy tests are not painful although the patient may experience some discomforts. Anesthesia medicines shall also be given to relieve any discomfort.

2. How long will the procedure take?
A colonoscopy takes approximately 30 minutes. An endoscopy takes only 5 to 10 minutes.

3. Am I awake during the procedure?
Our goal is to make you comfortable during the procedure. You will be awake and able to talk and move although you may not remember doing so afterwards.

Contact: (02) 712 0845 to 50 loc. 539
Head: Dr. Robert Tan
Mr. Alvin Cuartero- Nursing Staff

HEMATOLOGY-ONCOLOGY UNIT

Department Description: A unit that caters patients who require chemotherapy and blood transfusion as an outpatient basis.

Department location: located at the ground floor of Left Wing building (near the Physical Rehabilitation Unit)

List of Services:

A) Chemotherapy Administration (via Infusion or intravenous push)
B) Blood transfusion
C) Bone marrow aspiration

FAQs:
1. What is the process for scheduling an appointment for procedures?
You can contact the staff nurse of the unit to coordinate your preferred schedule and the procedure to be done. The unit is open from Monday – Friday from 8am to 5pm.

2. What if my Oncologist is not affiliated in Fe del Mundo Medical Center?
Since we only carry-out orders from accredited physicians, the patient needs to be registered in the Outpatient Clinic Services Department and will be referred to an accredited Hematologist-Oncologist. The available hematologist/oncologist will see the patient together with his medical records to evaluate the prescribed procedure to be done. After the validation of the order, the patient can be sent to the hema-onco department for the procedure.

3. Am I allowed to bring my own chemotherapy drugs?
Medications purchased outside are allowed to be used during any infusion but needs to follow the process in the Pharmacy department prior to use.

a. For chemo agents that were purchased by the patient outside, he/she must seek an approval letter from the Medical Director. The letter must contain where the drug waspurchased and must be signed by the patient and the attending physician. Additional requirements like the official receipt or letter of purchase should also be included.

b. For chemo agents that were donated by PCSO or the patient is under a program where in he/she can get free medications, a letter of purchase will be presented together with the medication to the pharmacy department.

Contact: (02) 712 0845 to 50 loc. 105
Head: Dr. Ernesto Yuzon
Mr. Bren Galvez – Nursing Supervisor

INTENSIVE MANAGEMENT UNIT

Department Description: The Intensive Management Unit is a 3- bed highly specialized patient care unit catering to critically ill adult and pediatric patients requiring close obervation, monitoring and medical management. The unit is equipped with appropriate patient monitors and bedside equipment and technologies required to meet the patient’s complex medical needs.

Department location: TEMPORARILY located at the 4th floor left Wing

FAQs:
1. Will I be updated on the condition of the patient?
The family or companion of the patient is regularly updated of the patient status. You can expect to speak with a doctor on a regular basis. The ICU team is available anytime to listen or your concerns and assist you if there are questions to the doctors.

2. Can i visit a patient in IMU?
Family members are part of the healthcare team and can visit anytime. Friends and non- family memebers are welcome to visit from from 9:00am to 11:00am and 5:00 pm to 9:00pm. You will be informed by our nursing staff in situations where it is safer for the patient not to have visitors inside the room. There are also standard care precautions that will also be followed to protect the patient from further infection. Visit the care precautions guide to visiting patients.

3. Can I bring flowers or balloons inside the IMU?
Plants and flowers are not permitted in the unit. Plants can sometimes carry insects and germs that may further stress the patient’s immune system. Gift balloons are welcome provided they are made of the shiny plastic known as Mylar.

Contact: (02) 712 0845 to 50 loc. 535 or 538
Ms. Ramona Ria Ong – Head Nurse

NEONATAL INTENSIVE CARE UNIT

Department Description: Newborn babies who need intensive medical attention are admitted in the Neonatal Intensive Care Unit (NICU). NICU has both intemediate care area (for babies who are not quite sick but requires specialized care) and the intensive care area(for babies requiring life support and close monitoring).

Most babies admitted in the NICU are premature or may have problems during delivery showing signs of medical condition such as heart problems, infections, or birth defects in teh first few days of life.

Department location: located at 3rd Floor Left Wing (Delivery Complex)

FAQs:
1. Can i visit the baby?
Parents are encouraged to visit and spend time with their NICU babies. Other family members can visit from 9:00am to 11:00am and 5:00 pm to 8:00pm. Siblings may not be allowed in the NICU because children have a greater risk of passing on an illness or be infected by the patients.

2. Can we all go inside the NICU?
Unfortunately, the number of people inside the NICU is kept to one person at a time with the parent.

3. Can the parents hold their babies in NICU?
Depending on condition of the baby, parents are often allowed to hold the baby even if he/she is on life support or with intravenous lines.

4. Can I pump breast milk for my baby inside the NICU.
Fe Del Mundo Medical Center is a mother-baby friendly hospital and breastfeeding is highly encouraged. A dedicated place inside the NICU is available anytime for breast milk pumping or if allowed by the neonatologist, direct feeding may be done to the babies.

Contact: (02) 712 0845 to 50 loc. 304 or 410
Ms. Ramona Ria Ong – Head Nurse

PHARMACY

The Pharmacy Department of Fe del Mundo Medical Center is an ancillary unit that aims to provide safe and high quality patient care with professionalism, respect, and excellent communication for the best health care system.

To meet the needs of our patients, the Pharmacy Department maintains a 24-hour shifting schedule and also provides compounding services for in-patients.

FDMMC Pharmacy Department is manned by a: Chief Pharmacist, Pharmacist, Special Services Pharmacist, Staff Pharmacist, Pharmacy Assistant and Pharmacy Clerk to ensure a holistic and organized servicing.

For more information about the Pharmacy department,you may call (02) 712-0845 loc. 160.

PATHOLOGY and LABORATORY

The Department of Pathology and Laboratory of FDMMC is staffed with highly-trained and board certified pathologists to ensure and provide the patients with decisive and detailed diagnostic, prognostic and therapeutic information, as well as bringing their expertise across sub-specialties in order to provide patients advanced and optimal treatment.

Below are FDMMC’s Pathology and Laboratory Services:

  • Microbiology – This examines microorganisms present in body fluids, stool and discharges and determines appropriate antibiotics. Moreover, it includes screening for acid-fast bacilli and fungal elements and does detection of oocyst present in stool.
  • Blood Bank – Responsible for determining ABO and Rh blood types among patients, does compatibility testing of blood between donors and recipients as well as screen unexpected antibodies present in patient’s serum and red cells.
  • Clinical Chemistry – Examinations include determination of glucose, Electrolytes or uric acid levels in the blood, among others.
  • Microscopy – Few of the available tests include urinalysis, fecalysis, and pregnancy testing.
  • Hermatology – Under this laboratory testing include evaluation of blood count, platelet function, examination for the presence of Malarial parasites, among others.
  • Histopath – Current laboratory services include biopsy, cytology and pap-smear.
  • Serology and Immunology – Examinations include checking on levels of antibodies of Hepatitis C or HIV in serum, determining and monitoring the degree of inflammation from tissue injury or infection and early detection of Dengue antigen in serum.

RADIOLOGY


Fe del Mundo Medical Center’s radiology services come in a variety of modern equipment and facilities aiming to provide accurate and less invasive diagnosis of medical problems among its patients.

The Radiology Department’s Services includes the following:

CT-Scan


  • Computed Tomography Angiography of Abdominal Aorta and Bilateral Illio-femural lower extremity, Radiological supervision and interpretation.
  • Angiography of External Carotid Artery, Unilateral/ Bilateral, selective, radiological supervision and interpretation.
  • Angiography Cerebral , radiological supervision and interpretation.
  • Angiography Extremity, unilateral/bilateral, radiological supervision and interpretation.
  • Angiography Renal, unilateral/ Bilateral, radiological supervision and interpretation.
  • Angiography Pulmonary, bilateral, radiological supervision and interpretation.
  • Biopsy, soft tissue of Neck and Thorax.
  • Biopsy of Liver
  • Biopsy or excision of Lymph nodes: Superficial
  • Biopsy of Pancreas, any method ( e.g. fine needle aspiration, needle core biopsy, wedge biopsy)

Chest, Abdomen & Special Procedures

  • Chest X-ray, PA, Lateral, Lordotic view, Right and Left Lateral Decubitus,
  • Abdomen, Supine, Erect, Right and Left Lateral Decubitus per Doctor’s request.

X-Ray

  • Skull X-ray, AP, Towne’s, Lateral view
  • Nasal Bone, Water’s view, Lateral view (hard and soft tissue)
  • Paranasal Sinuses, PA, Water’s, Caldwell’s projection
  • Orbital X-ray, PA and Oblique (three point landing)
  • Temporomandibular Joint, Lateral (open and close mouth)
  • Mandible, PA, Oblique view and Lateral view
  • Mastoids, Lateral (Law’s position), Oblique (Hickey position), AP Tangential (Mayer’s position)

Pelvis & Lower Extremity

  • Pelvis, AP View
  • Hip Joint, AP and Lateral (Frog leg position)
  • Femur, AP and Lateral View
  • Knee, AP and Lateral, Special view, per Doctor’s request
  • Tibia and Fibula (Leg) AP and Lateral view
  • Ankle, AP and Lateral View, Special view, per Doctor’s request
  • Foot, AP and Oblique
  • Calcaneus, Special Tangential and Lateral view

Special Procedure

  • Esophagram ( Barium Shallow)
  • UGIS (Upper Gastro Intestinal Series or Barium Meal)
  • IVP ( Intravenous Pyelography )
  • RGP (Retrograde Pyelography)
  • IOC ( Intra Operative Cholangiogram)
  • T-Tube Cholangiogram
  • Barium Enema
  • HSG ( Hystero Salpingoraphy)
  • VCUG ( Voiding Cystourethrography)

Spine

  • Cervical Spine, AP and Lateral View ( Oblique, per Doctor’s request)
  • Thoracic Spine, AP and Lateral View ( Oblique, per Doctor’s request)
  • Lumbar Spine, AP and Later View ( Oblique, per Doctor’s request)
  • Sacrum and coccyx, AP and Lateral View ( Oblique, per Doctor’s request)

Upper Extremity

  • Shoulder, AP and Lateral View ( Oblique, Internal/External Rotation, per Doctor’s request)
  • Clavicle, AP
  • Scapula, AP and Lateral
  • Humerus, AP and Lateral
  • Elbow, AP and Lateral
  • Forearm, ( radius and ulna) AP and Lateral
  • Wrist joint, PA and Lateral view, Carpal Tunnel, Radial and Ulnar deviation, per Doctor’s request.
  • Hand, PA and Oblique view

Ultrasound

  • Ultrasound of Single Organ ( Pancreas )
  • Ultrasound of Two Organs ( Pancreas, Spleen )
  • Ultrasound of Three Organs ( Pancreas, Spleen, Gall Bladder)
  • Ultrasound of Upper Abdomen
  • Ultrasound of Lower Abdomen
  • Ultrasound of Whole Abdomen
  • Ultrasound of Scrotal
  • Ultrasound of Trans-rectal
  • Ultrasound of Neck and Thyroid
  • Ultrasound Cranial
  • Ultrasound of Breast, Chest
  • Doppler Peripheral Ultrasound
  • 2D echo

PHYSICAL REHABILITATION UNIT

Physical Medicine and Rehabilitation Unit
provides assessment and evaluation of each
individual’s physical, psychological, mental, and
skills which may be prescribed to undergo
physical treatment and exercises. The unit is open
Mondays to Saturdays 8am to 5pm. You may
reach them at Loc. 111.

SERVICES

  • Consultation and Evaluation
  • Physical therapy
  • Occupational Therapy

OTHER SERVICES:

  • Therapeutic Ultrasound
  • Electrical Stimulator
  • Cryotherapy
  • Gait Training
  • NDT Training

Unit Head: Dr. Angela Garcia
Physical Therapy Head: Mr. Edsel Nidua

CARDIO-PULMONARY UNIT

Cardio-Pulmonary Unit offers comprehensive diagnostic and treatment procedures for patients with heart or respiratory illnesses. The unit offers the following services:

SERVICES:

Cardio:

  • 2D Echo with Doppler Study
  • Stress Echo
  • ECG monitoring
  • Treadmill Stress Test
  • 24- Holter Monitor
  • Dobutamine Stress
  • Echocardiography

Pulmo:

  • ABG Extraction,
  • Pulmonary
  • Function Test,
  • Inhalation Therapy
  • Chest
  • Physiotherapy,
  • Mechanical
  • Ventilator
  • Monitoring & Weaning
  • Pulse Oximetry Monitoring

NURSING SERVICES

Fe Del Mundo nurses are inspired by the dedication, compassion and commitment to patient care by the founder of modern nursing, known as the “Lady with a Lamp” Florence Nightingale. Our nurses undergo a safety, quality and competency based training program that combines point of care critical judgment, customer service, patient safety and a high level of nursing practice standards. Our nurses are trained to deliver safe nursing practice that integrates quick thinking, caring and compassionate attitude and technical competencies.

The established competencies of our nurses are the basis for our selection and hiring process, training programs and performance evaluation. We are constantly evaluating our service and updating our protocols, policies and training programs to align with the Mount Grace Hospitals’ goal and that of the expanding global standards of practice.

Nursing Services Department has three clinical clusters, the General Nursing Units, Specialized nursing Services and the Surgical Nursing Services.

GENERAL NURSING UNITS
The General nursing unit of Fe Del Mundo Medical Center caters to pediatric, adolescent, adult and elderly patients with various medical, surgical, obstetric and gynecological needs. To meet the needs of our patients, our general nursing units maintain a ratio of 1 nurse is to 6 patients and is adjusted depending on the level of care required by our patients.Our nursing team is capable and efficient in delivering safe, appropriate and competent nursing care delivered in a manner that is respectful of our patient’s rights. Our nursing team likewise supports the “ Baby Friendly” campaign of the hospital.

SPECIALIZED NURSING SERVICES
With utmost dedication to their field, the medical center’s Specialized Nursing unit is assigned to fully monitor vital signs and assist doctors in providing treatment and procedures to patients. Moreover, FDMMC nurses in this unit are highly trained individuals who specialize in critical and intensive care. Patients will expect to receive proper treatment and attention in order to achieve a holistic recovery.

SURGICAL NURSING SERVICES
This nursing unit is responsible for taking care of patients who underwent surgical operations. Assigned FDMMC nurses under this unit are highly skilled individuals who offer very specific care especially to operated sites of the patient. Furthermore, they will end to the needs of their patients as immediately as they can to ensure they receive proper care and support after undergoing certain medical procedures.